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About this Cookie Policy 

We are ScribePro Ltd (Company number SC593435) having our registered office at Office 2/1, 34 West George Street, Glasgow, Scotland, G2 1DA (“we”, “our”, “us”).  

 

At ScribePro Limited, we’re working hard to serve our clients a little better every day. Looking after the personal data you share with us is a hugely important part of this. We want you to be confident that your data is safe and secure with us and understand how we use it to offer you a better and more personalised experience.  

 

We provide a digital solution delivered through an online application which is hosted on our website accessed at www.scribepro.co (the “Site”), made available through our online portal accessed at portal.scribepro.co (the “Portal”) and available via a mobile application which allows sporting organisations to record and manage medical information in relation to their teams and individual players (the Platform together with the mobile applications are known collectively as the “Platform”). ScribePro Ltd takes data privacy seriously.   

 

This Cookie policy explains what cookies are and how we use them on the Platform. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Statement at https://scribepro.co/privacy-policy/. 

 

What are Cookies? 

 

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again. Some of these cookies produce data which will be aggregated or statistical, which means we will not be able to identify you individually. 

There are different types of cookies. Some cookies come directly from our Platform, while others come from third parties which place cookies on our Site. 

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. 

Why We Use Cookies 

 

Using the knowledge of your previous visits to our Site, we can enhance subsequent visits by tailoring our content to match your requirements. When you visit our Site we automatically collect certain information about the device you use to do so (“your device”), including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site we collect information about the individual webpages or products that you view, what websites or search terms referred you to our Site and information about how you interact with the Site. We refer to this automatically collected information as Device Information.  [We will ask for your consent to place certain cookies or other similar technologies on your device, except where they are essential for the proper functioning of the Website or Platform.] 

 

How we collect Information using Cookies 

 

We collect Device Information using the following technologies: 

 

“Cookies” are small data files that are commonly stored on your device when you browse and use websites and online services and often include an anonymous unique identifier. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.  

 

“Log files” track actions occurring on a website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

 

“Web beacons”, “tags” and “pixels” are electronic files on the website used to record information about how you use a website. 

 

You can find out more about cookies and how to disable them on www.cookiesandyou.com. 

 

Here is a list about the main types of cookies we use and what we use them for. When we mention “cookies” we also mean web beacons, pixels and other technologies that collect information in a similar way to cookies and when we mention the “Site” we also mean the mobile applications for the Platform and emails. 

 

  1. Essential cookies

These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the Site. For example, we and our service providers may use these cookies to authenticate and identify our customers when they use our websites and applications so we can provide our service to them. They also help us to enforce our rights under a contract between you and us, prevent fraud and maintain the security of our Site. Without these, certain services you have asked for, like online shopping baskets to make purchases on the Site, cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them. 

 

  1. Performance and Functionality Cookies

These cookies are not essential but help us to personalize and enhance your online experience with ScribePro Limited. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors’ use of our products and services so that we can enhance and personalize our Site and products and services and conduct market research.   

Some of these are analytics cookies, set using third party web analytics software, which allow us to monitor our Site traffic. For example, we use Google Analytics cookies to help us do this. These analytics cookies may also tell us how many of our visitors are male or female and may summarise the number of visitors who fall within certain age ranges, or certain interest categories. However, this sort of information is not linked to any individual; it just shows us what percentage of our visitors fall in particular categories. 

We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit a form, or partially complete a form, or leave items in your shopping basket), in order to make sure that our communications are as relevant to you as possible. 

Sometimes we may use this data to highlight our products or services which we think will be of interest to you based on your use of our Site, or to contact you and offer help if you appear to be having difficulty completing an order. 

We may also use third party cookies during e-commerce transactions to help prevent fraud. 

  1. Advertising cookies and resettable device identifiers

Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser or social media, then cookies and web beacons, for example Facebook pixels, can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails to deliver ads that are more relevant to you. These types of ads are called “interest-based advertising.”  

Many of the advertising cookies associated with our service belong to our service providers such as Google or may be specific to an advertising campaign we are running with one of our service providers. This information typically may be used by that third party and us to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your usage. Campaigns will typically use Facebook pixels and will however by their nature tend to be time limited and the data captured will be anonymised and not contain any personal data.  

We use these cookies to deliver content more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of the advertising campaign. 

These cookies remember that you have visited our Site and use this information to tailor advertising for our products and services when you visit third party websites or social media accounts. You may opt out of receiving these at any time. For more information about internet- based advertising or to opt out of having web-browsing used for internet based advertising visit about www.aboutads.info/choices 

  1. Third party cookies and social networks

If you click on a hyperlink from our Site to any third-party websites (for example, if you ‘share’ content from our website with friends or colleagues through social networks), you may be sent cookies from these third-party websites. 

Third-party websites will have their own privacy and cookie policies which we cannot control. Please check the third-party websites for more information about their cookies and how to manage them. 

Find out more about these here: 

For a list of the cookies we use please see below: 

Cookie Name  Purpose  Type of cookie 
_ga_*  Google Analytics sets this cookie to store and count page views.  Analytics 
_ga  Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.  Analytics 
li_sugr  LinkedIn sets this cookie to collect user behaviour data to optimise the Site and make advertisements on the Site more relevant.  Advertisement 
bcookie  LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.  Advertisement 
lidc  LinkedIn sets the lidc cookie to facilitate data center selection.  Functional 
UserMatchHistory  LinkedIn sets this cookie for LinkedIn Ads ID syncing.  Functional 
AnalyticsSyncHistory  Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.  Analytics 
bscookie  LinkedIn sets this cookie to store performed actions on the Site.  Advertisement 
li_gc  Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes.  Functional 
_GRECAPTCHA  Google Recaptcha service sets this cookie to identify bots to protect the Site against malicious spam attacks.  Necessary 
wpEmojiSettingsSupports  WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.  Necessary 

 

The cookies will only be accessed by us and the third parties identified in the table above for the purposes specified. 

 

How to Manage Cookies 

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of ourSite and/or Platform may become inaccessible or not function properly. 

If cookies aren’t enabled on your device, it will mean that your shopping experience on our Site will be limited to browsing and researching; you won’t be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. 

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org or in respect of internet based advertising visit www.aboutads.info/choice. 

Contact 

Questions, comments and requests regarding this cookies policy are welcomed and should be addressed to hello@scribepro.co. 

Changes 

We may update this policy from time to time. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version. 

This policy was last reviewed on 28 March 2024